FAQ’s

  • How long will the box take to arrive?

    Delivery time depends on the shipping option you selected at checkout. If you need the product sooner, please email us at hello@boxpaperparty.com.

  • Can I request a theme you don't have listed online?

    We are always looking at new and relevant themes to bring on board. Please let us know your idea and event date and we will let you know if we can accomplish ASAP!

  • Return Policy:

    No returns allowed. If an item arrives damaged, please let us know as soon as you receive so we can make it right! Please take a picture and email it to hello@boxpaperparty.com along with the order confirmation number so we can process an item replacement.